A terrific experience from initial contact to the finish of install. The sales rep that came to measure our closet was punctual and very professional. We visited their show room and received the red carpet treatment. The projected installation date was met! Our installer was absolutely fantastic! He called when he was 30 minutes away, and arrived on time. He was pleasant and professional the entire time he was here installing. He diligently worked and finished the job the same day! My husband and I are 100% satisfied and highly recommend Closets by Design to you. We love our new closet!!!